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Linkedin – Pied Piper CEO Fran O'Hagan Massive Missed Opportunity in the Home Services Industry: 42% of Customer Inquiries Fail

Linkedin – Pied Piper CEO Fran O'Hagan
Massive Missed Opportunity in the Home Services Industry: 42% of Customer Inquiries Fail
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April 2026

Massive missed opportunity in the home services industry: 42% of customer inquiries go unanswered, lack follow-up, or fail to drive the next step in the buying process. In an $800 billion industry, that’s a significant amount of lost revenue. Home services is the industry homeowners depend on every day: electrical, plumbing, roofing, garage door repair, pest control, and more. Think of the white vans and pickups that show up at your home when ... Read More >

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Printed: April 25, 2026

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