Measure, Report & Improve
Pied Piper Helps Brands Improve the Omnichannel Sales & Service Performance of their Retailers
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC RSS Feed
Pied Piper Helps Brands Improve the Omnichannel Sales & Service Performance of their Retailers
Motor Vehicle Industry
PSI® LHE™ - Lead Handling
Effectiveness™ Facility Evaluation/Audit
Programs Pied Piper Consulting®
and Training Recent Press About & Contact

Recent Press - Artificial Intelligence

View all articles or select industry below:

All    Automotive    Powersports    Ag, Boat, RV, Other    RSS Feed

Digital Dealer AI is Revolutionizing Automotive Service Scheduling

Digital Dealer
AI is Revolutionizing Automotive Service Scheduling
Permalink >

July 2025

A recent study by Pied Piper has revealed that artificial intelligence is rapidly transforming the way automotive dealerships handle service calls, often outperforming human associates in key areas. The 2025 Service Telephone Effectiveness (STE) Study, which analyzed over 2,100 dealerships and 200 independent service centers, shed light on both the promise and limitations of AI in revolutionizing service operations. The data indicated that ... Read More >

» View PDF of Article (1.24 MB) PDF Document

Tags: artificial intelligence Berkshire Hathaway Group 1 Ian McCafferty Napleton Service Telephone Effectiveness Digital Dealer
Press Release: A.I. RETAIL INSIGHTS, SPOKEN AND ON-DEMAND, FROM PIED PIPER

Press Release: A.I. RETAIL INSIGHTS, SPOKEN AND ON-DEMAND, FROM PIED PIPER

July 2025

90-second A.I. audio summary of performance and benchmarks, delivered by text message “Piper Answers™:” interactive A.I. chat for personalized, actionable guidance Monterey, California, USA — July 3, 2025 — Pied Piper Management Company, LLC, a leader in data-driven retail performance measurement, today unveiled a transformative innovation: artificial intelligence-powered insights delivered directly to clients’ phones—providing concise, ... Read More >

» View PDF of Article (212.6 KB) PDF Document

Tags: Piper Answers 90-Second Summary A.I. Artificial Intelligence
AIMExpo 2025 Pied Piper Presentation: Harnessing the Power of A.I. for Powersports Dealers

AIMExpo 2025
Pied Piper Presentation: Harnessing the Power of A.I. for Powersports Dealers

February 2025

Artificial intelligence is transforming industries at a rapid pace, and powersports dealerships are beginning to feel its impact. During a session moderated by Meagan Kusek, Editor of Motorcycle & Powersports News, Eric O’Hagan, Director of AI/ML Innovation & Integration at Pied Piper, and Fran O’Hagan, CEO of Pied Piper, discussed how AI is revolutionizing dealership operations and enhancing customer experiences. The speakers shared specific ... Read More >

» View PDF of Article (521.5 KB) PDF Document

Tags: Artificial Intelligence Eric O'Hagan Machine Learning Meagan Kusek AIMExpo 2025
Prospect Satisfaction Index® (PSI®) | Facility Evaluation/Audit Programs | Pied Piper Consulting® and Training | LHE™ - Lead Handling Effectiveness™ | Recent Press | About & Contact
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC RSS Feed
© 2003-2025 Pied Piper Management Company, LLC. All Rights Reserved.  |  Terms of Use  |  Privacy Policy
Automotive Mystery Shopping Power Equipment, Powersports, RV & Marine Mystery Shopping Motorcycle Mystery Shopping
Site Navigation
Printed: July 24, 2025

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2025 Pied Piper Management Company, LLC.