Recent Press
Press Release: A.I. RETAIL INSIGHTS, SPOKEN AND ON-DEMAND, FROM PIED PIPER
July 2025
- 90-second A.I. audio summary of performance and benchmarks, delivered by text message
- “Piper Answers™:” interactive A.I. chat for personalized, actionable guidance
Monterey, California, USA — July 3, 2025 — Pied Piper Management Company, LLC, a leader in data-driven retail performance measurement, today unveiled a transformative innovation: artificial intelligence-powered insights delivered directly to clients’ phones—providing concise, actionable guidance to boost omnichannel sales and service.
At the heart of this innovation is the Prospect Satisfaction Index® (PSI®), Pied Piper’s proven system for evaluating how effectively retailers engage customers and seize sales opportunities. By combining data science, A.I., and human insights, PSI® pinpoints high-impact behaviors and measures their consistent application.
A.I.-Generated 90-Second Audio Summaries
Delivered via text message, these concise A.I.-voiced briefings distill critical insights from:
- The latest PSI® evaluation for a retail location
- Trends across the location’s six most recent evaluations
- Relevant industry benchmarks
Scripted by A.I., each 90-second summary highlights strengths, identifies improvement areas, and offers clear guidance—all accessible on the go.
“Piper Answers™”: Instant, A.I.-Driven Q&A
With Piper Answers™, clients can instantly query their PSI® data through an interactive A.I. chat, receiving tailored, actionable advice. Ask about:
- Behaviors impacting performance and how to address them
- Comparisons to industry peers or group benchmarks
- Trends, weaknesses, or coaching opportunities
