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Automotive News Mini top brand for scheduling service appointments, study shows

Automotive News
Mini top brand for scheduling service appointments, study shows
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September 2025

Pied Piper has combined its Service Telephone Effectiveness study and a new Service Website Effectiveness report to measure how well dealerships schedule service appointments. For the combined Service Scheduling Effectiveness Auto Industry Study, the consulting firm known for its benchmarking reports submitted nearly 5,000 service requests to dealerships representing every major auto brand. Dealerships received website and telephone scores from ... Read More >

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Tags: BMW Dan Shine Lexus Mazda MINI USA Phone Service Scheduling Effectiveness Website Automotive News
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Printed: September 16, 2025

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