Power Equipment, Powersports, RV & Marine Mystery Shopping

Your job depends on it, so you're always trying to figure out how to increase powersports, recreational vehicles and boat sales. Managers in the auto industry have it easy because they're marketing an essential product. Your line is harder to sell, so you need every advantage. How do you up close rates, increase profits and keep customers happy? Pied Piper has the answer with our patent-pending Prospect Satisfaction Index® (PSI).

Mystery Shopping Benefits

Customers love your products, but they consider boats and RVs luxury items. Your sales staff has to field questions, put concerns at ease and close the sale on something that the customer wants but doesn't need. Our PSI mystery shoppers analyze more than 50 critical factors that improve your sales process with these solid results:

• Better customer experiences
• Reliably higher closing rates
• Significantly increased profits
• Stronger market share
• Important customer loyalty

The Secret Shopping Power of PSI

Mystery shoppers have been around for years, but no one has developed the concept into a program that works as powerfully as our Pied Piper PSI. Our secret shoppers pay multiple visits to your dealership, interact with your sales staff and report back to us. They return with detailed, fact-based input that we convert into your dealership's PSI. Our objective, quantitative reports enable you to build on strengths and address weaknesses in your sales process. Our PSI gives your teams the cutting edge they need to close more deals.

Why Pied Piper Is Different

We've built a solid customer base across the country over the last 10 years by offering much more than the competition. Our carefully chosen marine, RV and powersports mystery shoppers are well-trained to evaluate your sales process with complete objectivity. Once we've compiled your PSI results, the easy-to-use evaluation is at your fingertips online and through email so that you can uncover how to improve your dealer network or dealership more effectively and begin improving sales immediately.

A successful sales staff is a happy sales staff, and we empower you to bring out the best in your team. We've fine-tuned our patent-pending Prospect Satisfaction Index to your industry, and we look forward to showing you how to claim the market share you deserve. Give us a call here at Pied Piper today, and let us put the power of PSI mystery shopper services to work for you.