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Pied Piper Helps Brands Improve the Omnichannel Sales & Service Performance of their Retailers
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Pied Piper Helps Brands Improve the Omnichannel Sales & Service Performance of their Retailers
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PSI® LHE™ - Lead Handling
Effectiveness™ Facility Evaluation/Audit
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& Best Practices Recent Press About & Contact

Real Estate Brokerages

Real Estate Brokerages Use LHE™ to Evaluate and Improve Agent Responsiveness and Professionalism

For real estate brokerages, timely and professional follow-up is essential to winning new business. Pied Piper's LHE™ gives brokerages and national franchises the tools to measure agent responsiveness across all inquiry channels.

Pied Piper analyzes how agents respond to prospective buyers and sellers—tracking speed, helpfulness, tone, and persistence. Results are benchmarked across offices and markets, providing actionable insight to drive performance improvement.

Real estate firms use LHE™ to recognize top agents, coach underperformers, and ensure brand standards are upheld in every interaction.


Industries and Applications Include:

  • National Brokerages
  • Franchise Real Estate Systems
  • Luxury Real Estate Groups
  • Local Real Estate Teams

New Customer – Try Lead Handling Effectiveness™

Real Estate Brokerages Use Lead Handling Effectiveness™ to measure, report and improve agent follow-up time, quality, and professionalism across locations and channels:

  • Anywhere Advisors
  • HomeServices of America (Berkshire Hathaway)
  • Keller Williams Realty
  • Century 21 Real Estate
  • Coldwell Banker Realty
  • RE/MAX
  • Howard Hanna Real Estate Services (Hanna Holdings)
  • Weichert Realtors
  • Realty ONE Group
  • NextHome
  • Windermere Real Estate Services
  • Compass
All information contained within this site is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC.

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Prospect Satisfaction Index® (PSI®) | Facility Evaluation/Audit Programs | Learning, Training & Best Practices | LHE™ - Lead Handling Effectiveness™ | Recent Press | About & Contact
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Printed: August 11, 2025

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2025 Pied Piper Management Company, LLC.