Learning, Training & Best Practices
Learn more about Pied Piper best practices and services here. For more information, contact Pied Piper.
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All Latest from Pied Piper Motor Vehicle Industry - PSI® Facility Evaluation / Audit Programs
Latest from Pied Piper
Powersports? Marine? Ag? RV? Improve How Your Dealership Handles Responding to Web Leads With Internet Lead Effectiveness®
Are you leaving behind your online customers when you go home for the day? Pied Piper's Internet Lead Effectiveness® (ILE®) measures what really happens!
Internet Lead Effectiveness for the Automotive Industry
Most stores have the systems and processes in place, but are they working for EVERY customer? With ILE®, you'll know for sure!
New AI Tools, Same Old Challenges - Top Dealerships Rely on Pied Piper
Alwyn du Toit and Eric O'Hagan discuss how top performing dealerships use Pied Piper to measure and test the entire customer journey - including their AI tools.
Use Artificial Intelligence Today at No Cost and Be Ready for Tomorrow Too
CEO Fran O'Hagan and Dir. of AI Eric O'Hagan discuss how powersports dealerships can use AI today
Power of A.I. Delivered to PSI® Client's Phones
- A.I. 90-second audio summary with performance and benchmarks, delivered by text message
- A.I. interactive chat "Piper Answers™," turns data into personalized, actionable guidance
Pied Piper Facility Evaluation / Audit Programs
When it comes to facility evaluation / audit programs, this isn't our first time. Choose Pied Piper when accuracy, reliability, and flexibility matter.
Service Telephone Effectiveness® (STE®) for Your Dealership
You've got a process for handling service customers on the phone, but is it really working? Use Pied Piper's Service Telephone Effectiveness® (STE®) to find out!
Pied Piper TLE™ Measures Your Dealership's Sales Effectiveness Over the Phone
Does your sales process handle customers effectively over the phone? With Telephone Lead Effectiveness™ (TLE™), you know exactly what happens and how to improve!
Using AI Computer Vision for Facility Evaluations
We measured all 18,000+ U.S. auto dealerships with the power of AI computer vision. Pied Piper's 2025 Dealership Facility Consistency Study provides never before seen cross-brand comparisons with the "Look-Alike Index™", ranking brands on their facilities' consistency.
