Choose a monitoring level, set how many locations to include, and select how those locations will be evaluated.
30-Day Money-Back Guarantee - If you're not completely happy with SSE after the first 30 days, let us know right away (within 7 days please), and we will cancel your subscription and refund your payment.
SSE™ is priced per location, budgeted monthly and billed quarterly in advance.
Choose how many locations are included with this SSE™ subscription. Each location will receive both one Phone evaluation and one Website evaluation each week.
Weekly Monitoring - Phone & Web includes both one Phone and one Website evaluation per location each week.
SSE is a subscription service that monitors how effectively dealerships guide service customers to schedule actual appointments by phone or through the dealership website. It evaluates whether customers can successfully schedule appointments, whether confirmations and follow-up happen, and where scheduling processes fail.
Our team schedules a real customer appointment through the channels included in your selected plan. Each interaction is evaluated for response time, quality of handling, and follow-up activity, including calls, texts, and emails. Appointments created for SSE are canceled by Pied Piper within 24 hours.
Weekly Monitoring includes one SSE evaluation per location per week and lets you choose either Phone or Website monitoring. Weekly Monitoring – Phone & Web includes two SSE evaluations per location per week: one Phone evaluation and one Website evaluation. Daily Monitoring provides one evaluation every business day and allows any mix of Phone and Website evaluations.
Performance Alerts are immediate notifications sent by text or email to local management when a monitoring evaluation identifies a failure, such as a scheduling problem, phone handling issue, missed confirmation, or lack of follow-up.
SSE is billed quarterly in advance based on the number of monitored locations and your selected plan. For subscriptions under $5,000 per month, payment is collected by credit card. Larger subscriptions use invoice processing.
Yes. You may cancel at any time. Your service and platform access will continue through the end of the current paid quarterly period.
After you complete your order, our team will reach out by email to coordinate onboarding. We will collect any additional information needed from your team and begin SSE evaluations of your locations the following month.
