Basic Monitoring
$99 / location / month
Billed quarterly in advance: $297 per location
- Every-other-week measurement
- Periodic monitoring for essential oversight
- Recommended for lower-volume locations
Service Scheduling Effectiveness™ (SSE™)
See Your SSE Options
Contact Pied Piper today if you are interested in beginning SSE™ measurement! We would be happy to get in touch and discuss what SSE™ could look like for your locations.
SSE™ for all your dealership locations
Choose the monitoring level that fits your dealership service network. SSE™ is priced per location, budgeted monthly and billed quarterly in advance.
Standard Monitoring
$159 / location / month
Billed quarterly in advance: $477 per location
- Weekly service scheduling evaluation
- Phone or website scheduling measurement
- Performance Alerts when failures occur
- Monthly Executive Briefing
- Access to Piper Answers™ interactive chat
Priority Monitoring
$259 / location / month
Billed quarterly in advance: $777 per location
- Twice-weekly measurement
- Faster detection of service scheduling failures
- Recommended for higher-volume locations
- Everything included in Standard Monitoring
Simple to begin your subscription. Billed quarterly. Cancel any time before your next charge.
Choose how SSE™ evaluates service scheduling
SSE™ evaluations can be completed over the phone or through the dealership website. When setting up SSE™, you can choose the percentage mix for Phone and Website evaluations across your selected locations.
Phone Evaluation
A real human evaluator calls the dealership service department and attempts to schedule an actual service appointment using a realistic vehicle and service scenario.
Website Evaluation
A real human evaluator uses the dealership website scheduling path to attempt to create an actual service appointment and measure what happens in the process.
Example Monitoring Mix
This mockup shows a 50/50 mix, but the actual SSE™ setup can be adjusted to emphasize phone, website, or a blend of both.
Tell us you are interested in SSE™
Share a few details and Pied Piper will get in touch to discuss monitoring options, locations, and the best next step.
Contact Pied Piper
Phone +1 (512) 253-2000
Email
Mailing Address Pied Piper Management Company, LLC
9400 Alice Mae Lane, #239
Austin, TX 78748
United States of America
9400 Alice Mae Lane, #239
Austin, TX 78748
United States of America
