Pied Piper Consulting® and Training
Learn more about Pied Piper best practices and services here. For more information, contact Pied Piper.
View all videos or select category below:
All 5 Best Practices for Selling In-Person ILE® - Internet Lead Effectiveness®
Motor Vehicle Industry - PSI®
5 Best Practices for Selling In-Person
Step 1 - Build Rapport
Stop asking "Can I help you?" Instead, build rapport. Customers buy from people they like.
Step 2 - Fact Finding
What brought this customer in today? We can tell them why this dealership is the right place to buy.
Step 3 - Involve the Customer
Take them on a test drive, show them a demonstration, put a component in their hands.
Step 4 - Ask for the Sale
Even if 4 out of 5 customers walk out the door without buying, you must ask all of them for the sale.
Step 5 - Customers Who Don't Buy
Sell to all customers-not just those who buy today-by asking for contact info and following-up.
ILE® - Internet Lead Effectiveness®
Why Order Pied Piper PSI® Internet Sales Mystery Shopping - Including Automotive?
Pied Piper acts like a real customer to measure what is actually happening throughout your online sales process.
2025 Pied Piper PSI® Internet Lead Effectiveness® (ILE®) Auto Industry Study
Subaru Dealers Rank Highest in 2025 Auto Industry Study Measuring Response to Website Customers
