Higher Education

Higher Education Programs Rely on LHE™ to Convert More Inquiries into Enrollments

Whether online or campus-based, higher education programs depend on inquiry handling to drive enrollment. Pied Piper's LHE™ applies PSI's proven behavioral model to evaluate how admissions teams respond to web forms and phone calls from prospective students.

Using a combination of AI and trained evaluators, Pied Piper measures response speed, personalization, professionalism, and follow-up. These behaviors are benchmarked and tracked over time—highlighting where training is needed or where teams are excelling.

Colleges and education companies use LHE™ not only to improve conversion, but also to ensure a consistent brand experience across all programs and campuses.

Industries and Applications Include:

• Private Colleges and Universities
• Online Education Providers
• Trade and Vocational Schools

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