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Car Dealership Guy Dealers are cutting customer hold times and booking more service appointments — study
Car Dealership Guy
Dealers are cutting customer hold times and booking more service appointments — study
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Auto Remarketing Group 1 tops annual Pied Piper Service Telephone Effectiveness Study, as some stores lean into AI tools
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Group 1 tops annual Pied Piper Service Telephone Effectiveness Study, as some stores lean into AI tools
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Automotive News AI often beats humans in service call quality, but challenges remain, Pied Piper study says
Automotive News
AI often beats humans in service call quality, but challenges remain, Pied Piper study says
July 2025
 
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