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Recent Press

 
L.A. Times “I want to wait,” most buyers say

L.A. Times
“I want to wait,” most buyers say

February 2007

The results of the 2007 Pied Piper Prospect Satisfaction Index Motorcycle Industry Study came out Feb. 5 showing what dealers had the best success rates at turning shoppers into buyers and why.

» View PDF of Article (809.8 KB) PDF Document

Tags: benchmarkingcustomer loyaltydealershipdealership experiencedealership responsivenessDucatiFran O'HaganHarley-DavidsonLA Timesmotorcyclemotorcycle buyersmotorcycle mystery shoppersmotorcycle mystery shoppingmotorcycle secret shoppingsales effectivenesssales processVictory motorcycles

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