Turn More Shoppers into BuyersSM

Retail sales declining? Growth not fast enough? Fewer shoppers through the doors?
How can we turn more of the shoppers we already have into buyers?
-"Mystery Shopping" for your dealerships
-Patent-Pending process is easy-to-use, accurate, effective
-National benchmarking by brand: How do your dealerships compare; and what can be done to improve?
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Manufacturers, dealer groups and individual dealers hire us to measure and help improve the effectiveness of a dealership's sales process by conducting anonymous "mystery shop" evaluations using our patent-pending Pied Piper Prospect Satisfaction Index® (PSI®).
- Automotive - Motorcycle - RV - Marine
- Inexpensive - example: most USA locations cost about $100 each - and easily pays for itself
- Very simple and easy to use by OEM and dealership employees
- Identifies deficiencies and drives improvement immediately
- Unbiased, "just the facts" approach embraced by dealers
- Incorporates easily into other internal programs
- Tried and proven, unmatched industry expertise respected within industry
- No long-term commitment required - cancel or reschedule any time
Dealers use Pied Piper PSI to quickly and easily
- Measure their own sales process
- Compare their own sales process to that of same-brand dealers nationwide
- Identify sales process areas in need of improvement
- Improve their sales effectiveness and retail incremental units
What's different about our patent-pending approach?
Does it work? Dealers and manufacturers who improve Pied Piper PSI sell more vehicles
What can Pied Piper PSI tell us about specific sales process behaviors and their impact on retail sales?
How does Pied Piper PSI work?
What do others say about Pied Piper PSI?
See how your dealerships compare: