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Canadian Auto Dealer Porsche ranks first in customer response study

Canadian Auto Dealer
Porsche ranks first in customer response study
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March 2016

Porsche dealers beat other brands when it comes to responding to online customer inquiries, found a U.S. study. The brand topped the 2016 Pied Piper PSI Internet Lead Effectiveness Benchmarking study, which measures how auto dealers responded to customer inquiries received online. BMW and MINI dealerships were deemed the most improved brands compared to the previous year, said Pied Piper Management LLC, the company behind the study. But ... Read More >

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Tags: car dealership customer loyalty dealership facility audits dealership internet lead response dealership ratings internet mystery shopping internet secret shopping Porsche Canadian Auto Dealer
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Printed: May 2, 2024

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