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RV Business RV Study Gauges Retail Experience for 'A' Brands

RV Business
RV Study Gauges Retail Experience for 'A' Brands

June 2008

Winnebago’s Itasca brand RV dealerships ranked highest in the newly released 2008 Pied Piper Prospect Satisfaction Index U.S. RV Industry Class A Study, one of a series of annual national benchmarking studies which measure how consumers are treated when shopping for a new car, motorcycle, RV or boat.

» View PDF of Article (529.9 KB) PDF Document

Tags: benchmarkingcustomer loyaltydealershipdealership experiencedealership responsivenessFran O'HaganMonaco CoachRVRV BusinessRV buyersRV mystery shoppersRV mystery shoppingRV secret shoppingsales effectivenesssales processWinnebago

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