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Motorcycle Product News H-D Dealerships Top Prospect Satisfaction

Motorcycle Product News
H-D Dealerships Top Prospect Satisfaction

May 2007

2007 Pied Piper Prospect Satisfaction Index. "For the first time, manufacturers and dealers have a clear set of guidelines for improving sales processes."

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Tags: benchmarkingcustomer loyaltydealershipdealership experiencedealership responsivenessDucatiFran O'HaganHarley-Davidsonmotorcyclemotorcycle buyersmotorcycle mystery shoppersmotorcycle mystery shoppingMotorcycle Product Newsmotorcycle secret shoppingsales effectivenesssales processVictory motorcycles

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