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Recent Press - Motorhome Magazine

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MotorHome Magazine New Study Measures RV Buyer Treatment

MotorHome Magazine
New Study Measures RV Buyer Treatment

August 2007

Monaco RV dealerships ranked highest in the newly released "2007 Pied Piper Prospect Satisfaction Index RV Industry Study," which measured how shoppers are treated at retail locations that sell Class A motorhomes. The independent study uses the patent-pending Pied Piper PSI process to evaluate and benchmark shopping experience and salesmanship effectiveness, and provide actionable insights on the hot buttons that turn shoppers into buyers. Read More >

» View PDF of Article (250.4 KB) PDF Document

Tags: benchmarking customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Monaco Coach Motorhome Magazine RV RV buyers RV mystery shoppers RV mystery shopping RV secret shopping sales effectiveness sales process Winnebago
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Printed: April 26, 2024

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2024 Pied Piper Management Company, LLC.