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CBT Automotive Network What a mystery shopping study reveals about dealership processes

CBT Automotive Network
What a mystery shopping study reveals about dealership processes

July 2017

Joe talks to Steve Finlay about a recent article he wrote for WardsAuto, building rapport, and a mystery shopping study.


Tags: automotive internet mystery shopping automotive secret shopping CBT dealership internet leads Infiniti Lexus Wards AutoMercedes-Benz

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