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Automotive News First Shift Secret Shoppers Pick Mercedes

Automotive News First Shift
Secret Shoppers Pick Mercedes

July 2011

Mercedes-Benz dealerships ranked highest in a study by Pied Piper Management Company to measure how effectively dealerships sell cars. Jaguar and Lexus tied for second.

Tags: benchmarking car buyers customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Mercedes-Benz Mini Ram sales effectiveness sales process Toyota wardsauto.comAutomotiveAutomotive Newsautomotive secret shopping

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